Best Practices for a Smooth Onboarding Process on DS Platform

1: Provide Accurate Registration Information

  • Ensure that the USDOT and MC numbers provided during registration are correct and match the records on the FMCSA website.
  • Double-check that the company name, DBA (if applicable), physical and mailing addresses, and contact details are consistent with FMCSA records.
  • Declare the accurate number of trucks (Power Units) and drivers available in your fleet.

2: Prepare Documentation

  • Update the MCS-150 Form on FMCSA if it hasn’t been refreshed within the last year.
  • Ensure the Operating Authority Status on FMCSA is “Authorized for Property.”
  • Check that your cargo classifications include “General Freight” and “Intermodal Containers” if applicable.

3: Respond Promptly to Verification Emails

  • DS will send verification emails to the email address registered on the platform and the one listed on FMCSA. Ensure both are valid and monitored.
  • Ensure your Certificate of Insurance (COI) is up-to-date. Ask your insurance producer to:
    • Email the COI directly to DS.
    • List DS’s name and address under the “Certificate Holder” section.
    • Confirm coverage for Cargo Insurance/Coverage is $100,000 or higher.
  • Proactively communicate with DS to address any discrepancies or additional requirements.

4: Ensure Compliance with Safety Standards

  • Maintain good scores in FMCSA's CSA categories, including:
    • Unsafe Driving.
    • Crash Indicator.
    • Hours-of-Service Compliance.
    • Vehicle Maintenance.
    • Controlled Substances and Alcohol.
    • Hazardous Materials Compliance (if applicable).
    • Driver Fitness.
  • Avoid red flags like shared VIN numbers, addresses, or contact details with other entities.

5: Stay Transparent and Responsive

  • Ensure that your company's details on COI, FMCSA, and DS are consistent and free of errors.
  • Respond quickly to any inquiries from DS or insurance providers.