Best Practices to Have Your Quotes Selected on DS Platform

1: Build a Reputation

• Consistently deliver excellent service to improve your reputation on DS.
• Aim for high ratings and positive feedback from shippers, which increases your chances of being selected for future bids.

2: Highlight Value-Added Services

• Offer perks such as flexible scheduling, real-time tracking, or discounted services for repeat clients.
• Use your quote description to stand out by emphasizing professionalism, experience, and reliability.

3: Provide Transparent and Competitive Quotes

• Break Down the Quote:
  • Base drayage cost.
  • Fuel surcharge.
  • Accessorial fees (e.g., chassis, storage, detention, reefer, open-top, etc.).
• Avoid providing a lump-sum rate; itemization helps shippers understand the cost structure and builds trust.
• Research and align your quotes with market rates to remain competitive.

4: Minimize Accessorial Fees

• Offer flexible solutions like drop-and-pick services to reduce live-unload or detention charges.
• Propose realistic storage rates or avoid unnecessary charges to make your quote more appealing.

5: Optimize Efficiency

• Maintain timely updates on shipment tracking to avoid delays.
• Ensure your drivers are aware of key shipment details to prevent errors like dry-runs or missed appointments.

6: Pay Attention to Special Considerations

• Provide detailed justifications for any higher-than-average charges, such as tolls or scale fees.
• Be mindful of the shipment’s unique requirements (e.g., residential delivery, holiday schedule, hazardous materials) and reflect them accurately in your quote.